Power Your 5-star STR with Madeleine’s 5-Star Method

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3 mighty tools to help you earn 5 powerful stars, every stay.

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Earn more excellent reviews, book more stays. Madeleine’s 5-Star Method includes every tool you need to plant the 5-star seed early, make the ask, and deliver with a sparkling clean stay, welcoming experience, and precise communication.

The Method includes the exact tools Madeleine uses to power 3 Core Connections with every guest:

1. Manage Expectations

The Messaging

Make good communication automatic. Get instant access to clear, concise messaging templates to prep and welcome your guests. All written for you, all easy to edit to your voice. Plus, get step-by-step instructions for automating each message on popular platforms.

Editable Google document

2. Educate & Ask

The Magnet

Make the ask on-property without leaving your house. The Magnet makes asking for 5-stars easy—by asking every guest for you. From the right place at exactly the right time: When your guest is grabbing complimentary water from your on-property fridge (wink wink).

*Actual magnet dimensions: Flat, 3x4” rectangle with durable high-gloss printing. Attaches to most metal surfaces.

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3. Guide & Delight

The Manuals

Make every stay feel like the first. The Manuals are two printable, indispensable resources every property needs. The Cleaning Manual helps your cleaning team deliver a fresh start that meets your guests’ 5-star standards, every single time. The Welcome Book is a written, designed, printable guest guide to delight and ensure a happy, 5-star stay.

Canva templates included

For only $99, get instant access to Madeleine’s complete 5-Star Method today.

The complete Method includes 1-3 above. Downloads instantly available. The Magnet ships within several business days.

Method Me

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5 Star Review Request Magnet

Additional Magnet

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Property Coverage and Protection Insurance Guide

Get smart and get covered faster with Madeleine’s Cover Your A$$ Insurance Guide.

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Operational Checklist

No more wondering what you should be doing as a proactive STR host—daily, weekly, monthly, yearly—it’s all here.

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Reconnect with Guests Email Templates

This guide includes 8 pre-written email templates to help you turn past guests into future guests—again and again.

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